City of Brampton
- October 10, 2019
There are so many reasons to imagine your future in Brampton – our employees are dedicated to the work they do and the citizens they serve. Many join the organization because they want to expand their skills or are looking for a challenge and the chance to make an impact on the community.
CUSTOMER SERVICE CLERK
Location: Brampton, ON
Reporting to the Supervisor, Customer Service, assists with the day-to-day operations within the Transit Contact Center. Acts as a primary point for formal escalation, managing non-standard or complex inquiries as well as difficult situations and/or customers. Assists in planning and preparing work schedules and the implementation and monitoring of customer service standards. Effectively communicates information and procedural updates to Transit Information Clerks.